Add-on Solutions
We are continually enhancing the VendorNet Commerce Suite with added capabilities that are designed to improve workflow, retailer/supplier communication, customer satisfaction, and bottom-line revenue.
SKU Trak facilitates inventory visibility and updates from dropship and stock suppliers to a retailer through a web-based interface or direct file uploads. This is especially pertinent to the dropship business model. It allows retailers to have visibility to dropship inventory levels with suppliers, which in turn drives availability on a retailer's website. It improves customer satisfaction, and eliminates customer service issues and associated labor costs by avoiding backorders and missed deliveries.
Features:
- On-hand inventory updates for dropship and stock supplier inventory
- Safety stock levels by sku or vendor
- In-stock versus out-of-stock flags
- Expected in-stock dates
VendorNet Returns Manager enables dropship order returns and exchange processing making it possible for suppliers to process dropship returns online. This expedites the return/exchange process for the customer, streamlines the return/exchange processes for a retailer and the supplier, and ensures all parties receive the appropriate credits and updated order information.
Features:
- Return/exchange processes automated for suppliers
- Simple web interface and return file upload options for suppliers
- Return reasons by line item
- Retailer's host order management system updates with appropriate order and credit information
VendorNet Event Manager creates and assigns user-defined events flows to event intensive processes related to products, orders, or shipments in order to track items such as work in progress (WIP) on production events or global shipping events.
Features:
- Status updates at various user-defined checkpoints as production events occur, or vendors prepare shipments to move to the retailer's distribution center or end customer
- Real-time information updates from vendors, third-party facilitators, carriers, freight forwarders, or other outside sources
- Automated alerts to delays
VendorNet Product Manager delivers maintenance capabilities to suppliers allowing additions and updates to product information. Item maintenance triggers an online review and automated update process to the retailer's host order management system enhancing the retailer's information pertaining to product offerings.
