"VendorNet Dropship Manager provides both a tactical and strategic solution for us. Tactically, it delivers more accurate and timely information, and reduces lead-time and paperwork on a day-to-day basis. Strategically, it helps us map the performance of our dropship partners, enabling us to make better business decisions."
Hank Rosen
Chief Operating Officer
The Wine Enthusiast Company
"In my experience, good outside software packages typically deliver 85 percent of the functionality you are looking for. VendorNet Commerce Suite is closer to providing us with nearly 100 percent of the automated dropship and stock purchase order supply chain collaboration capabilities we desire. Equally impressive is the seamless manner in which VendorNet's technology integrated with our in-house developed order and inventory management system; it's a real credit to the VendorNet team."
Doug Grant
Vice President, Inventory Control
Thompson Catalog Group
"VendorNet has provided great improvements to our dropship process. Its willingness to meet our needs has been exceptional. VendorNet has definitely helped us in so many ways that I know my appreciation and gratitude is shared by our entire drop ship team and our suppliers."
Kim Tong
Dropship Manager
Red Envelope
"VendorNet Stock PO Manager gives our vendors a way to receive and acknowledge orders electronically. It also automatically creates shipping labels and ASNs. This is a very big deal for our vendors because it helps them avoid chargebacks, and they know exactly where an accurate ASN is coming from - they love it. It's a big deal for us as well. Every case that enters our warehouse has a cost per unit figure, which increases with any manual intervention required to get the inventory in the door. With VendorNet Stock PO Manager, we recently loaded 10,000 cases in a week without having to manually enter a single ASN."
Scott Thomas
Vendor Systems Liaison
Cornerstone Consolidated Services Group, Inc.
"We saw the implementation of VendorNet dramatically improve our customer service and decrease our costs. Additionally, we don't tie up valuable warehouse space with large furniture items, which we now dropship."
Wanda Cieri
Director of Customer Service & Professional and Corporate Sales
Levenger Company
"Implementing the VendorNet Commerce Suite was an excellent business decision that has already gone beyond paying for itself. What is truly amazing is how smoothly the whole implementation process has progressed with the retailers and vendors alike. VendorNet has not only created a valuable product for any retailer and vendor in a dropship relationship, but also backs up its expertise with a true commitment to helping its customers succeed."
Kent Martin
President
Cornerstone Services Group, Inc.
"Our primary dropship vendor for Chevy Mall, a General Motors e-commerce site has gone from a fill rate in the mid 70 percent level to a fill rate of more than 90 percent since we went to VendorNet - even with us entering the busy holiday season. Visibility to the metrics has helped our vendor improve their operations."
Jim Meyer
President
Mall Services Group, LLC
"The implementation process for VendorNet is so hands off; it is almost scary. Our installer handled everything from setup to training. It is one of the least intrusive software installation and integration experiences I have ever had."
Jim Fay
Senior System Analyst
Country Home Products
"VendorNet helps create the perception for your customers that they can get almost anything from your company. VendorNet has allowed us to significantly expand our product offerings and make tremendous improvements in customer service."
Rick Armour
Vice President
That Pet Place, That Fish Place
"VendorNet is one of only four or five things in my career where I just really have to say 'wow'. The impact of VendorNet on our ability to manage stock has been incredible."
Greg Ton
Chief Operating Officer
Benchmark Brands and the Footsmart Catalog
"We view VendorNet as EDI for the common man. Cornerstone has implemented both the VendorNet Dropship Manager and the VendorNet Stock PO Manager and has nothing but praise for the results. We require an ASN (advanced shipping notification) for every receipt, and VendorNet Stock PO Manager has provided an extremely effective way for all vendors to comply."
Jon Barker
Vice President of Distribution
Cornerstone Consolidated Service Group
"The Reliable Home Office catalog is more than 60% dropship merchandise, so this is an integral part of our business model. We could not have entertained running a dropship business like this without VendorNet. There's too much paperwork and too many failure points in the manual dropship process."
Howard Flax
Owner
Reliable Home Office and Flax Art Supplies
"Supply chain systems such as VendorNet allows us to expand our product base and number of vendors with a high degree of control without the corresponding increase in inventory costs."
Warren Sager
Vice President Operations
Allbrands
"We can't say enough good things about VendorNet. We process between 400 and 1,800 drop shipments per day, a task that used to require at least two full-time employees to manage. And vendor compliance has gone way up."
Fred Chambers
Vice President Inventory Logistics
Miles Kimball
"We did quite a bit of research before we purchased VendorNet Dropship Manager, but the decision was really a given when we looked at the risk/reward between price versus the supply chain improvements we would realize."
Jason Roussos
Vice President
CompactAppliance.com
"We're extremely happy with the VendorNet product. It has completely streamlined our order and invoice processing, and made it infinitely more efficient for us to communicate with our dropship vendors."
Deb Wilson
General Manager
Sensational Beginnings
"We were VendorNet's original beta customer. I must say that the product lived up to its promise. We wanted a simple solution to accommodate all levels of vendor sophistication and VendorNet delivered with the added benefit of being price competitive."
John Matusiewicz
Chief Information Officer
Hammacher Schlemmer & Company, Inc.
"VendorNet's reporting functions alone make the product invaluable. We actually discovered we were losing money on one of our products as a result of tracking information supplied by VendorNet. VendorNet provides an excellent product for any company in a dropship relationship. I believe it's the best package available, and it has already saved us (in 3 months) the equivalent of a full-time employee."
JoAnn Muegge
Manager Software Systems Applications
Miles Kimball Company
"VendorNet is saving us a good 5 days per order because it has eliminated the back and forth phone and fax iterations between us and our vendors. When you consider that we may have thousands of orders with a vendor, the savings in labor alone are huge."
Donna Jansson
Director of Inventory Control & Planning
The Wine Enthusiast Company
"We realized our payback on VendorNet's technology in just 4 short months and have achieved a 111 percent return on investment, which is just phenomenal. At peak time, we are able to operate with the same headcount, and have also saved the significant expense of overnighting our pack slips. As we continue to bring more and more retailers and vendors online, the reduction in labor requirements alone will be significant allowing us to leverage these resources in other areas."
Doris Kelley
Director of Business Systems
Cornerstone Services Group, Inc.
"VendorNet has streamlined many facets of our job in the call center. All the information we need to track an order is available to us electronically. We can be more responsive to the customer by providing accurate information at the time they call, rather than going through the tedious process of calling the vendor for order status and then calling the customer back."
Cathy Ellerbrock
Senior Call Center Manager
Cornerstone Services Group, Inc.
"When selecting a new technology product, you need to be confident that quality will be reflected in every aspect of your choice - from the company and product, to service and support. With VendorNet, we were certain quality was a foregone conclusion. VendorNet Dropship Manager has delivered and filled a significant void in our host order management system for handling dropship orders. We've gone from tedious manual processing to complete automation. The real bottom line is, when something makes life simpler, it's going to be used. VendorNet has helped improve our relationships with our suppliers and their turnaround time because our orders are much easier to process."
Joe Falcone
Vice President
Taylor Gifts, Inc.
"We are completely thrilled with VendorNet. We have some very large suppliers that send us hundreds and hundreds of invoices a month, that prior to VendorNet we would receive by mail. My department would have to rubber stamp each invoice, send them to Customer Service who would confirm shipment, get management approval, attach more paperwork, and bring the invoices back to us. Finally, at that point we could manually enter the invoices into the accounts payable system. Through its automated General Ledger and Accounts Payable functions, VendorNet has saved accounting and customer service numerous hours per supplier and freed everyone up to do other things."
Pat Jaynes
Accounts Payable Supervisor
Levenger Company