VendorNet Inc., a provider of cross-channel fulfillment technology, today announced it has formed a strategic alliance with global management consulting firm, Kurt Salmon, to provide multi-channel retailers with collaborative consulting services and technology solutions. The alliance will assist retailers in transforming their traditional siloed business infrastructure into an integrated cross-channel sales and fulfillment business model to meet the increasing demands of multi-channel shoppers.
“To succeed in today’s competitive retail landscape, retailers must evolve their channel-specific organizational business processes and structure, and disparate technology systems to present one face to the customer,” stated John Seidl, partner at Kurt Salmon. “This can only be accomplished with a cohesive alignment of the business infrastructure and intelligent channel integration technology. Our alliance with VendorNet sets both in motion. Together, we offer retailers a strategic focal point for consulting services to address the organizational issues and the cross-channel technology needed to support this new business strategy.”
VendorNet and Kurt Salmon’s “Multi-Channel Assessment” program systematically transforms the traditional multi-channel business model by tailoring field-proven best practices and cross-channel technology to a retailer’s unique requirements. Kurt Salmon streamlines the process and structural transitions that a retailer must overcome through the identification and resolution of organizational challenges associated with integrating brick and mortar and online business units. Additionally, VendorNet’s component-based, plug and play technology allows retailers to deploy system modules individually or combined, as needed by their existing systems infrastructure. Major modules include:
“A paradigm shift is occurring in the industry from siloed multi-channel retailing to omni-channel retailing, which the industry defines as the seamless integration of all possible sales and fulfillment channels, present and future, to enhance the customer experience in a profitable way,” commented Sharon Gardner, president at VendorNet. “Retailers need to transform now to keep their customers loyal and perpetuate profitability. Our alliance with Kurt Salmon fast tracks this omni-channel opportunity for retailers by leveraging our combined expertise to consultively assess a retailer’s business environment, and optimize and integrate their assets including their existing infrastructure, inventory, and personnel for higher profitability and a seamless consumer experience.”
VendorNet and Kurt Salmon’s joint whitepaper titled, “Omni-Channel Retailing, The Next Generation of Multi-Channel” provides essential information on the new omni-channel paradigm. The whitepaper is available for download here.
“We believe our alliance with VendorNet offers retailers a compelling opportunity to leverage our shared expertise and co-developed industry best practices and solutions that address both business processes and technology. With consumers clearly demanding cross-channel integration, speed to execute is essential; that is exactly what Kurt Salmon and VendorNet can help retailers achieve,” emphasized Seidl.